Effective date: September 24, 2026
Traditions Trading Post (“Traditions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit traditionstradingpost.com, create an account, apply to become a seller, operate a seller storefront, communicate with us, or use our marketplace services.
Information we collect
Information you provide. We may collect your name, email address, telephone number, account credentials, shop or business name, requested store URL, seller application information, product and storefront information, communications, customer-service requests, and other information you choose to provide.
Order and transaction information. When marketplace purchasing is enabled, we may collect order details, billing and shipping addresses, items purchased, transaction status, refund information, and records needed to administer orders. Payment-card information will be handled by the applicable payment processor; Traditions does not intend to store full payment-card numbers or security codes on its own servers.
Automatically collected information. Our website and service providers may automatically receive IP address, browser and device information, pages viewed, referring pages, dates and times of visits, cookie identifiers, login activity, and information used for security, fraud prevention, troubleshooting, and site performance.
Seller content. Sellers may provide store profiles, product descriptions, photographs, policies, fulfillment information, and other materials intended for display through the marketplace.
How we use information
- Provide, maintain, secure, and improve the website and marketplace.
- Create and manage customer and seller accounts.
- Review seller applications and administer storefronts.
- Process orders, payments, refunds, shipping updates, and marketplace fees when those functions are enabled.
- Communicate about accounts, applications, transactions, support requests, policy changes, and marketplace operations.
- Detect fraud, abuse, security incidents, and violations of our terms.
- Comply with legal, tax, accounting, and regulatory obligations.
- Analyze site performance and understand how the marketplace is used.
How we share information
We may share information as reasonably necessary with:
- Independent sellers and customers. Order and contact information may be shared between the applicable buyer and seller to complete a transaction, provide customer service, arrange fulfillment, and resolve problems.
- Service providers. Hosting, website, email, security, analytics, payment, accounting, shipping, and other vendors may process information for us under their applicable terms and privacy practices.
- Legal and safety purposes. We may disclose information when reasonably necessary to comply with law, legal process, or a valid government request; enforce our agreements; or protect the rights, property, and safety of Traditions, marketplace users, or others.
- Business changes. Information may be transferred in connection with a merger, financing, sale, reorganization, or transfer of all or part of the business, subject to applicable law.
We do not knowingly sell personal information for money. We do not currently use personal information for cross-context behavioral advertising. If our practices change, this policy will be updated as required.
Cookies and similar technologies
WordPress, WooCommerce, Dokan, our hosting provider, and other enabled services may use cookies or similar technologies to keep users signed in, remember preferences, maintain carts, secure accounts, prevent spam and fraud, and measure site performance. You can control cookies through your browser, although disabling necessary cookies may prevent parts of the site from working properly.
Data retention
We retain information for as long as reasonably necessary to operate the marketplace, provide requested services, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal, tax, accounting, and security obligations. Retention periods vary according to the type of information and why it was collected.
Your choices and rights
You may review or update certain account information through your account. You may also contact us to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity, and we may retain information where permitted or required by law. Depending on where you live, additional privacy rights may apply.
Security
We use reasonable administrative and technical measures intended to protect information. No website, transmission, or storage system can be guaranteed completely secure, and we cannot promise absolute security.
Children’s privacy
The marketplace is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Accounts and seller applications must be created by adults who are legally able to enter agreements.
Third-party services and links
The site may link to or integrate with third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.
Changes to this policy
We may update this Privacy Policy as the marketplace develops or legal requirements change. The effective date above will be revised when changes are posted. Material changes may also be communicated through the website or by email when appropriate.
Contact us
Questions or privacy requests may be sent to traditionstradingpost@gmail.com.